Customer Satisfaction Ratings for Search Engines
Published by Picturesque on Tuesday, August 23, 2005 at 8:42 AM.
Google and Yahoo came on top in customer satisfaction against 200 search engines, portals, and news and information sites, as measured by the University of Michigan's American Customer Satisfaction Index (ACSI). Yahoo! came in just two points below Google, the closest Yahoo! has come yet to being number one in this survey. Other contenders: MSN: 75; AOL: 71; Ask Jeeves: 72.
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